Verizon Logo Verizon Online

Verizon Online Connection Details

Your account has been blocked from accessing Verizon's network.
This most likely occurred because of billing-related issues.

  • If you bill your Verizon Online charges to your Verizon Telephone Bill, it is possible that an outstanding balance on your Verizon Telephone Bill is preventing Verizon Online charges from being added to your phone bill.
    Click here for the telephone number where you can arrange to pay your Verizon Telephone Bill. Once your Verizon Telephone Bill has been paid in full, your full Internet access will be restored within 48 hours.

  • If you bill your Verizon Online charges to a credit card, it is possible that your most recent charges were declined by your credit card company.
    Login to pay your outstanding balance and restore your full Internet access within 24 hours.

  • If you receive a separate monthly invoice for your Verizon Online charges, it is possible that you have an unpaid balance on your account.
    Login to pay your outstanding balance and restore your full Internet access within 24 hours..

If you have any questions or concerns you may contact us to resolve this issue.








Contact Us | Copyright Verizon. All Rights Reserved
Use of Verizon Online Internet access services and Web sites are subject to user compliance with our Terms of Service.